This Digital Product Sales & Refund Policy applies to digital products purchased from ChrisDonVault, including ebooks, workbooks, planners, journals, trackers, bundles, and other downloadable materials.

Digital Products

All products covered by this policy are delivered electronically. No physical product will be shipped unless a product listing expressly states otherwise.

Customers are responsible for providing an accurate email address during checkout and ensuring that their device can open the supplied digital-file format.

Delivery

After a successful purchase, the digital product will be delivered to the email address provided during checkout or made available through a download or access link.

If you do not receive your product, please check your spam or junk folder before contacting support.

Final-Sale and Refund Policy

Because our products are digital and can be downloaded, accessed, or delivered immediately, all digital-product purchases are final once the product has been delivered or accessed.

We do not offer refunds, returns, or exchanges for:

• Changes of mind

• Accidental purchases

• Failure to use the product

• Dissatisfaction based on personal preference

• Purchases made without reviewing the product description

• Inability to use the product because of unsupported software or devices

This policy does not limit any refund, cancellation, or other consumer right that cannot legally be excluded under applicable law.

Delivery or Technical Problems

If you are charged but do not receive access to your purchase, receive the wrong product, encounter a corrupted file, or are charged more than once for the same transaction, contact us so we can investigate and correct the issue.

When contacting support, please include:

• Your full name

• The email address used during checkout

• The name of the product purchased

• The date of purchase

• A brief description of the problem

We will normally attempt to resolve delivery or technical issues by replacing the file, correcting access, or providing a new download link. When required by applicable law, another appropriate remedy may be provided.

Personal-Use License

Unless expressly stated otherwise, purchasing a ChrisDonVault digital product grants the purchaser a limited, non-exclusive, non-transferable license for personal use.

Digital products may not be copied, resold, redistributed, shared, sublicensed, uploaded to another website or platform, or presented as the purchaser’s own work.

Purchase does not transfer ownership of the product, its design, or its intellectual-property rights.

Prices and Payment

Prices are displayed at checkout and may change at any time. The price confirmed at checkout is the price charged for that transaction, excluding any applicable taxes or fees displayed during checkout.

Contact

Questions about a purchase, delivery problem, or this policy may be sent to:

support@chrisdonvault.com